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Help Centre

Adding additional leaders to a trust

Once you have signed up with School Surveys, you can allow other members of your trust to set up surveys and receive the results. You can also set up the leaders for your schools. All registered leaders will have the same access you have: they will be able to create, edit and distribute surveys. They will also receive the results of any new surveys.

Adding more leaders to the trust

Login to the portal, click on your trust name in the top left corner, then click settings.

Click the Leaders option to see your current school leaders for the entire trust.

Type the new member of staff’s email address into the email address field and then click Send Invite.

Your school leader will then receive the same email you received, inviting them to access the portal. They simply follow the instructions in the email.

Click here for more information about logging in for the first time.

If you need to delete a leader from the portal, please click the bin icon next to the email address you would like to remove. Access for this user will be revoked immediately and they will no longer be able to access the portal or receive the benchmarked survey reports.

Adding leaders for individual schools in the trust

Once in your settings, you can click all schools to see the schools in your trust. 

To add a school leader, click on the school’s name.

This will take you to the portal for this school. You can then follow the same process as above.

  • Click the name of the school in the top left corner
  • Click settings
  • Click leaders
  • Type the email address and invite the leader 

If the email is not received, please ask the staff member to check their spam mailbox. You can also resend an invitation by deleting their email address and re-entering it. If they still don’t receive the email, please check with your school or trust’s IT department as occasionally, internal filters may block the invitation.

If you still need help, please get in touch at or call us on 0330 043 4469 and our team will be more than happy to help.

Get in touch with us at for more help, advice or to make a suggestion!