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Help Centre

Editing a survey

Before your survey is open to responses, you are able to edit the survey by following the steps below. 

Sign into the portal to see your scheduled surveys. The latest will appear at the top, or you can click the scheduled button to see those which have not yet been sent out.

Click on the survey which you would like to edit. You will then see the survey summary, including the questions you have already chosen and your current end and close details.  

To change the times or dates for the survey, simply click on the box you would like to change and choose the dates or times from the pop ups.

To change the questions, click on the change questions button at the top of the survey. 

This will take you to the beginning of the survey where you can move through each page to see the questions you have already selected, and then change them to questions you prefer.

To see a full guide to how to set up a survey from the beginning, please click here.

Please note: once the survey has opened, you will no longer be able to edit it.

If you still need help, please get in touch at or call us on 0330 043 4469 and our team will be more than happy to help.

Get in touch with us at for more help, advice or to make a suggestion!