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Help Centre

Extending surveys and checking responses

You may wish to extend the survey to give your respondents more time to complete it. Please note, this can only be done before the survey closes. To do so, please follow the steps below. 


First, log in to your School Surveys account through the portal.

The latest survey will appear at the top, or you can click the scheduled, open or closed buttons to find the survey you need.

Click on the survey which you would like to extend. You will then see the survey summary and the total responses so far.

Click the date or time under close survey and choose your new date and time.

Please note: if a survey has already closed, you will no longer be able to extend it. You can however duplicate the survey: to find out more, please click here for our guide.

If you still need help, please get in touch at help@schoolsurveys.com or call us on 0330 043 4469 and our team will be more than happy to help.

Get in touch with us at hello@schoolsurveys.com for more help, advice or to make a suggestion!