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Help Centre

Receiving your reports

Once your survey has closed, for individual schools you will receive an email within one hour with your report attached. For trusts, you will receive the report within 24 hours. All leaders who have set up their account on the portal will receive a copy of the report.

If you need to download a report at a later date, you can do so in the portal. Please follow the instructions below to do so.

Step 1. Log in

First, log in to your School Surveys account through the portal.

Here you will see all the surveys your team has created. Click the closed button to see all completed surveys.

Click on the survey for which you would like to download the report. On the right hand side of the page, you will see a button which says Download PDF Results. Simply click on the button and your pdf will begin to download.

Please note: if your survey had 0 participants, there will be no report available to download!

If you still need help, please get in touch at or call us on 0330 043 4469 and our team will be more than happy to help.

Get in touch with us at for more help, advice or to make a suggestion!